Terms of Service

Effective date: July 4, 2026

These Terms of Service ("Terms") form a binding agreement between you ("you," "your," "Customer," or "Researcher") and Bioline Labs ("Bioline Labs," "we," "us," or "our"), which operates the website biolinelabs.com and any related applications, storefronts, and services (collectively, the "Services"). By accessing the Services, creating an account, passing the age gate, placing an order, or otherwise using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and by any policies referenced within them, including our Privacy Policy. If you do not agree, do not access or use the Services and do not place an order.

Please read these Terms carefully. They contain important provisions governing the research-use-only nature of our products, the finality of sales, disclaimers of warranties, limitations of our liability, and the resolution of disputes under the law of the State of Ohio.

1. Acceptance of Terms

By using the Services, you affirm that you have the authority to enter into these Terms and that you accept them in full. Where the Services present an age-gate acknowledgment, a terms acceptance, a research-use-only acknowledgment, or a similar confirmation, your action of accepting or continuing constitutes your electronic signature and agreement. We record each acceptance together with a timestamp, the internet protocol (IP) address, and browser or device information for recordkeeping and legal defensibility.

If you use the Services on behalf of an organization, institution, laboratory, or other entity, you represent that you are authorized to bind that entity, and "you" refers to both you individually and that entity. These Terms apply to every visitor, registered account holder, and purchaser.

2. Eligibility

Access to and use of the Services is restricted. By using the Services you represent and warrant that:

- You are at least twenty-one (21) years of age. The Services are age-gated, and you must confirm that you meet this age requirement before browsing products or purchasing. - You have the legal capacity and authority to form a binding contract and are not barred from receiving the products or Services under any applicable law. - You are a qualified researcher, or are acquiring products on behalf of a qualified researcher, professional, laboratory, educational institution, or commercial entity, and you have the knowledge, training, facilities, and equipment necessary to handle research materials safely and lawfully. - You will use the Services and any products purchased only for lawful purposes and in compliance with all applicable federal, state, and local laws, rules, and regulations in your jurisdiction and in any jurisdiction to which products are shipped. - All information you provide is accurate, current, and complete, and you will keep it updated.

We may refuse service, cancel orders, close accounts, or restrict access at our discretion, including where we reasonably believe an eligibility requirement is not met or where a transaction presents legal, compliance, or fraud risk.

3. Research Use Only — Nature of the Products

This section is the centerpiece of these Terms. You must read and understand it before ordering.

All products offered by Bioline Labs are sold strictly for laboratory and research use only ("RUO"). The products are intended exclusively for in vitro research and laboratory experimentation conducted by, or under the supervision of, qualified professionals in an appropriately equipped setting.

- The products are NOT for human or animal consumption in any form, for any purpose. - The products are NOT drugs, medicines, foods, beverages, dietary or nutritional supplements, cosmetics, medical devices, or diagnostic or clinical products. - The products have NOT been evaluated or approved by the U.S. Food and Drug Administration or any other regulatory authority for safety or efficacy in humans or animals, and no such use is authorized, contemplated, or endorsed. - The products are NOT intended to diagnose, treat, cure, mitigate, or prevent any condition in humans or animals, and no statement anywhere in the Services should be read to suggest otherwise. - The products are NOT to be used in, on, or in connection with the human or animal body, or in any application involving food, personal care, or clinical or household use.

You acknowledge and agree that you are acquiring the products solely as research materials. As the purchaser and end user, you are solely responsible for:

- Determining the suitability of any product for your intended research and for designing and conducting your research safely and lawfully. - Independently verifying the identity, properties, hazards, handling requirements, and safe laboratory practices applicable to each product, including reviewing any available safety data, and providing appropriate protective equipment, containment, ventilation, and disposal. - Confirming that the purchase, possession, use, storage, transport, and disposal of each product is lawful and permitted in your jurisdiction and in any jurisdiction to which the product is shipped, and obtaining any license, registration, or authorization that may be required. - Restricting access to the products to qualified personnel and keeping them out of the reach of unauthorized persons, minors, and the general public. - Labeling, storing, and disposing of the products in accordance with applicable law and accepted laboratory safety standards.

Any use of the products outside the scope of laboratory research, and in particular any human or animal use, is a material breach of these Terms, is strictly prohibited, is undertaken entirely at your own risk, and voids all obligations of Bioline Labs, including any replacement policy. You assume all liability arising from any misuse. Bioline Labs does not provide, and nothing in the Services constitutes, medical, veterinary, clinical, legal, or professional advice of any kind.

4. Accounts and Security

To purchase products and use certain features, you may need to create an account. You may register with an email address and password or, where offered, through a connected sign-in provider such as Google or Apple. You are responsible for:

- Providing accurate and complete registration information and maintaining its accuracy. - Maintaining the confidentiality of your login credentials and any authentication method associated with your account. - All activity that occurs under your account, whether or not authorized by you.

You agree to notify us promptly at [email protected] of any unauthorized use of your account or any other suspected breach of security. We are not liable for any loss arising from unauthorized use of your account where you failed to safeguard your credentials. You may not share, sell, transfer, or assign your account, and you may not use another person's account without permission. We may suspend or terminate accounts that we reasonably believe have been compromised, used in violation of these Terms, or associated with fraudulent or unlawful activity.

5. Products, Orders, and Pricing

Product listings, descriptions, specifications, and images are provided for informational purposes to identify research materials and may include technical characteristics such as purity or composition. We strive for accuracy but do not warrant that product descriptions, pricing, or other content are error-free, complete, or current. We reserve the right to correct errors and to update product information at any time without prior notice.

- Your submission of an order is an offer to purchase, and no order is binding on us until we accept it. We may accept or decline any order, in whole or in part, and may limit or cancel quantities purchased per person, per order, or per period. - Prices are stated in U.S. dollars and are subject to change without notice. The price applicable to your order is the price displayed at the time we accept the order, subject to correction of obvious errors. - We may cancel or refuse any order for reasons including suspected fraud, pricing or listing errors, product unavailability, legal or compliance concerns, or failure to meet eligibility requirements. If we cancel an order for which payment has already been received, we will process an appropriate refund or credit consistent with the payment method used and Section 6. - Availability is not guaranteed. Products may be discontinued or become unavailable, including after an order is placed.

6. Payment, Taxes, and No Card Storage

We offer the payment methods presented at checkout, which currently include cryptocurrency payments processed through third-party providers (such as NOWPayments and Bitflow) and manual peer-to-peer payment methods (such as Venmo and Zelle). Available methods may change over time.

- Bioline Labs does not collect or store payment card numbers. Payments are handled through the methods and third-party processors offered at checkout, and your use of those methods may be subject to the processor's own terms and policies. - You represent that you are authorized to use the payment method you select and that all payment information you provide is accurate. You authorize us, or our payment processor, to charge or collect the total amount of your order, including applicable taxes. - Cryptocurrency payments are subject to network confirmation, exchange-rate variability, and processor requirements. You are responsible for sending the correct amount to the correct destination within any required window. Underpayments, overpayments, mis-sent transfers, and delayed confirmations may result in order delay, cancellation, or the need for manual reconciliation. - For manual peer-to-peer payments, your order is not considered paid until we confirm receipt of funds to the correct destination. Do not send payment to any destination other than the one presented to you through the Services for your specific order. - Taxes: order totals may include sales tax where applicable, including in Ohio and any other jurisdiction where we are required to collect it. You are responsible for any additional taxes, duties, levies, or governmental charges associated with your purchase, possession, use, or importation of the products that are not collected by us.

7. Shipping, Title, and Risk of Loss

We will arrange shipment of accepted orders through third-party carriers, which may include UPS or other carriers. Delivery time frames and shipping options presented through the Services are estimates only and are not guaranteed.

- You are responsible for providing an accurate, complete, and deliverable shipping address. We are not responsible for delays, misdelivery, or loss caused by an incorrect or incomplete address you provide. - Unless otherwise agreed in writing, title to the products and risk of loss pass to you upon our delivery of the products to the carrier for shipment. From that point, the products are shipped at your risk, subject only to the limited replacement policy in Section 8. - You are responsible for ensuring that the products may lawfully be shipped to, imported into, received in, and possessed in the destination location, and for any import formalities, restrictions, or refusals imposed by carriers or authorities. - We do not ship where prohibited by law or by our own policies, and we may decline to ship to certain destinations.

8. All Sales Final and Limited Replacement Policy

ALL SALES ARE FINAL. Because of the nature of the research materials we supply, we do not offer returns, exchanges, cancellations for convenience, or refunds once an order has been accepted and paid, except as expressly set out in this Section.

We offer a limited replacement policy, at our discretion, for orders that are received in one of the following conditions:

- Wrong item: you received a product that does not match what you ordered. - Damaged: the product arrived damaged in a manner that renders it unusable for its intended research purpose. - Lost in transit: the carrier's tracking confirms the shipment did not arrive.

To be eligible for a replacement under this policy, you must:

- Submit a claim to [email protected] within forty-eight (48) hours of delivery, or of the expected delivery for a lost-in-transit claim. - Include clear photographic evidence documenting the issue for wrong-item and damaged claims, including the product, any labeling, and the packaging as received. - Provide your order information and any additional details or documentation we reasonably request to evaluate the claim, and preserve the product and packaging until the claim is resolved.

If we approve a claim, our sole obligation, and your sole and exclusive remedy, is to provide a replacement of the affected product, or, at our discretion, a comparable substitute or a store credit. Claims submitted after the 48-hour window, claims lacking the required photographic evidence, and issues arising from your handling, storage, or use after delivery are not eligible. This limited replacement policy does not apply to any product that has been used, opened beyond inspection, altered, or used in any manner inconsistent with Section 3, including any human or animal use, which voids the policy entirely. This policy is our only warranty obligation and is otherwise subject to the disclaimers and limitations in Sections 11 and 12.

9. Acceptable Use and Prohibited Conduct

You agree to use the Services responsibly and lawfully. You will not, will not attempt to, and will not permit any other person to:

- Use, resell, distribute, or supply any product for human or animal consumption, or represent to any third party that any product is suitable for such use. - Purchase or use the products for any illegal purpose or in violation of any applicable law, regulation, license condition, or the rights of others. - Provide false, misleading, or fraudulent information, including regarding your age, eligibility, identity, payment, or shipping details, or use another party's payment method or identity without authorization. - Resell, redistribute, or transfer products in a manner that misrepresents their research-use-only nature or that circumvents these Terms or applicable law. - Interfere with, disrupt, probe, or attempt to gain unauthorized access to the Services, our accounts, systems, servers, or networks, or bypass any security, access control, rate limit, or age gate. - Introduce malware or malicious code, scrape or harvest data except as expressly permitted, use automated means to access the Services in a manner that burdens our infrastructure, or reverse engineer any part of the Services except as permitted by law. - Use the Services to harass, defame, or harm others, or to transmit unlawful, infringing, or objectionable content. - Infringe or misappropriate our intellectual property or that of any third party.

We may investigate suspected violations and cooperate with law enforcement. Violation of this Section may result in order cancellation, account suspension or termination, forfeiture of any replacement eligibility, and referral to appropriate authorities, in addition to any other remedies available to us.

10. Intellectual Property

The Services and all content and materials made available through them, including text, product descriptions, graphics, logos, page layouts, the Bioline Labs name and marks, software, and the selection, arrangement, and compilation of content, are owned by or licensed to Bioline Labs and are protected by United States and international intellectual property laws.

- We grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Services for the purpose of browsing and purchasing products for your own lawful research purposes, subject to these Terms. - You may not copy, reproduce, republish, distribute, modify, create derivative works from, publicly display, frame, sell, or otherwise exploit any part of the Services or its content without our prior written consent, except as expressly permitted by these Terms or applicable law. - The Bioline Labs name, logo, and any product or service names are our trademarks. You may not use them without our prior written permission. Third-party names and marks that appear in the Services are the property of their respective owners and are used for identification only, without implying endorsement. - If you submit feedback, suggestions, or ideas to us, you grant us a perpetual, worldwide, royalty-free, irrevocable license to use them without restriction or obligation to you.

All rights not expressly granted are reserved.

11. Disclaimer of Warranties

THE SERVICES AND ALL PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, BIOLINE LABS DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

Without limiting the foregoing, we do not warrant that:

- Any product is fit, safe, or appropriate for any particular purpose, other than as a research material handled by a qualified researcher, and we make no representation that any product is suitable for any human, animal, clinical, food, cosmetic, or consumer application, all of which are prohibited. - The Services will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that the Services or their content are accurate, complete, reliable, or current. - The Services or any files available through them are free of viruses or other harmful components.

You assume all responsibility and risk for your evaluation, selection, handling, storage, use, and disposal of the products and for your use of the Services. No advice or information, whether oral or written, obtained from Bioline Labs or through the Services, creates any warranty not expressly stated in these Terms. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you; in that case, such warranties are limited to the maximum extent and shortest duration permitted by law.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL BIOLINE LABS OR ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, SUPPLIERS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICES, OR ANY PRODUCT, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF BIOLINE LABS ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICES, AND ANY PRODUCT WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU ACTUALLY PAID TO BIOLINE LABS FOR THE SPECIFIC PRODUCT OR ORDER GIVING RISE TO THE CLAIM, OR FIFTY U.S. DOLLARS (US$50).

Without limiting the foregoing, Bioline Labs will have no liability whatsoever for any injury, loss, damage, or claim arising from any use of a product that is inconsistent with Section 3, including any human or animal consumption or any use outside a laboratory research setting, all of which are prohibited and are undertaken solely at the user's own risk. These limitations apply even if any limited remedy is found to have failed of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you; in that case, our liability is limited to the maximum extent permitted by law.

13. Indemnification

You agree to defend, indemnify, and hold harmless Bioline Labs and its owners, officers, employees, contractors, suppliers, and agents from and against any and all claims, demands, actions, investigations, liabilities, damages, losses, judgments, fines, penalties, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

- Your use of the Services or any product, including your handling, storage, transport, use, resale, or disposal of any product. - Any use of a product that violates Section 3, including any human or animal consumption or any non-laboratory use, by you or by any person who obtains the product through you. - Your breach or alleged breach of these Terms or of any representation, warranty, or obligation you make in them. - Your violation of any applicable law or regulation, or of the rights of any third party. - Any content or information you submit through the Services and any activity conducted under your account.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense. You may not settle any matter that affects Bioline Labs without our prior written consent. This Section survives termination of these Terms.

14. Third-Party Services and Links

The Services rely on and may interoperate with third parties, including payment processors, shipping carriers, transactional email providers, address autocomplete and validation providers, hosting and security providers, and social sign-in providers. The Services may also contain links to or content from third parties. We do not control and are not responsible for the availability, content, policies, or practices of any third party. Your dealings with, and any information you provide to, a third party are governed by that third party's own terms and policies, and any such dealings are solely between you and that third party. Our Privacy Policy describes the categories of third parties with whom information may be shared to operate the Services.

15. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or relating to them, the Services, or any product, whether in contract, tort, or otherwise, are governed by and construed in accordance with the laws of the State of Ohio, United States, without regard to its conflict-of-laws principles, and, where applicable, the laws of the United States. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

- You agree that the exclusive venue for any dispute not otherwise subject to an alternative process below lies in the state or federal courts located in the State of Ohio, and you consent to the personal jurisdiction of those courts and waive any objection based on inconvenient forum. - Before filing any formal action, you agree to first contact us at [email protected] and attempt in good faith to resolve the dispute informally for at least thirty (30) days after written notice describing the dispute and the relief sought. - To the fullest extent permitted by law, any claim must be brought within one (1) year after the claim arose, or it is permanently barred. - To the fullest extent permitted by law, you and Bioline Labs each waive any right to a trial by jury and agree that any dispute will be resolved on an individual basis. YOU AND BIOLINE LABS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

If any portion of this Section is found unenforceable, the remainder of this Section will continue to apply, except that the class-action waiver is not severable and, if it is found unenforceable, this Section does not apply to the affected claim.

16. Mobile Applications and Platform Terms

If you access the Services through a mobile application distributed by a third-party platform such as the Apple App Store, the following additional terms apply, and in the event of a conflict the applicable platform's requirements control for that access method.

- These Terms are between you and Bioline Labs only, and not with the platform provider. The platform provider is not responsible for the application, its content, maintenance, support, or any claims relating to it. - Your use of the application must comply with the applicable platform's usage rules and terms. - The platform provider has no obligation to furnish maintenance or support for the application. To the extent any warranty is not effectively disclaimed, the platform provider is not responsible for addressing any warranty claims, which are the responsibility of Bioline Labs consistent with these Terms. - The platform provider is not responsible for addressing any claim that the application or your use of it fails to conform to legal or regulatory requirements, infringes third-party intellectual property, or gives rise to product-liability or consumer-protection claims; such matters are governed by these Terms to the extent permitted by law. - You represent that you are not located in a country subject to a U.S. Government embargo or designated as a terrorist-supporting country, and that you are not on any U.S. Government list of prohibited or restricted parties. - The platform provider and its subsidiaries are third-party beneficiaries of these Terms as they relate to your use of the application, and upon your acceptance the platform provider has the right to enforce these Terms against you as a third-party beneficiary.

17. Modification of Terms and the Services

We may modify these Terms at any time. When we do, we will update the Effective date above and post the revised Terms through the Services. Material changes take effect when posted, or on a later date if we specify one. Your continued use of the Services, or placing an order, after revised Terms take effect constitutes your acceptance of them. If you do not agree to the revised Terms, you must stop using the Services. We may also change, suspend, or discontinue any part of the Services, including products, features, and availability, at any time and without liability.

18. Termination

We may suspend or terminate your access to the Services or your account, in whole or in part, at any time and for any reason, including any actual or suspected violation of these Terms, with or without notice. You may stop using the Services at any time. Upon termination, your right to use the Services ceases immediately. Provisions that by their nature should survive termination will survive, including Sections 3, 5, 6, 8, 9, 10, 11, 12, 13, 14, 15, 19, and 20, along with any accrued payment obligations. Termination does not entitle you to any refund except as expressly provided in Section 8.

19. General Provisions

- Entire Agreement: These Terms, together with our Privacy Policy and any policies or acknowledgments referenced within the Services, constitute the entire agreement between you and Bioline Labs regarding the Services and supersede all prior or contemporaneous understandings on the subject. - Severability: If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect. - No Waiver: Our failure to enforce any provision is not a waiver of our right to do so later. Any waiver must be in writing to be effective. - Assignment: You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets. - Force Majeure: We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, natural disasters, labor disputes, carrier delays, supply shortages, network or payment-processor failures, governmental action, or changes in law. - Notices: We may provide notices to you by email to the address associated with your account or by posting through the Services. You may send notices to us at [email protected]. - Relationship: Nothing in these Terms creates any partnership, joint venture, agency, or employment relationship between you and Bioline Labs. - Headings: Section headings are for convenience only and do not affect interpretation.

20. Contact

If you have questions about these Terms, your account, an order, or a replacement claim, contact us at:

- Bioline Labs - Email: [email protected] - Website: biolinelabs.com

By using the Services or placing an order, you acknowledge that you have read and understood these Terms, including the Research Use Only restriction in Section 3, the All Sales Final and limited replacement policy in Section 8, the disclaimers in Section 11, and the limitation of liability in Section 12, and you agree to be bound by them.