Terms of Service
Version 2026-05-03
The purchaser agrees that all products purchased from BioThreads are intended solely for research purposes. The purchaser further agrees that they will not use any product for human or animal use, clinical, or diagnostic purposes.
The purchaser acknowledges that they are responsible for verifying the hazards and conducting any necessary research prior to use.
All Sales Final: Due to the sensitive nature of research materials, all sales from BioThreads are final. We do not accept returns, exchanges, or refunds once an order has been placed.
This policy is in place to maintain product integrity, ensure proper handling, and comply with Research Use Only standards.
BioThreads will only replace items under the following circumstances: - The incorrect item was shipped - The product arrives damaged - The product is lost in transit (verified by carrier)
Any claims must be submitted within 48 hours of delivery and must include photographic evidence. BioThreads reserves the right to deny any refund or replacement request that does not meet these conditions.